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Excellent orthopaedic care

Posted By Nic and Matt

"Excellent orthopaedic care"

About: Victoria Hospital / Trauma & orthopaedics

(as a service user),

Recently I attended accident and emergency with a broken bone. I was looked after by Matt the Orthopaedic registrar, Liz the nurse and a  radiologist (sorry, I cant remember your name) 

A week later I was seen by Lucy in the fracture clinic.

Thank you all for the excellent care. Professional, efficient, caring. Gold standard care.

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Responses

Response from Chris McKenna, Medical Director, NHS Fife Board, NHS Fife 5 years ago
Chris McKenna
Medical Director, NHS Fife Board,
NHS Fife

Submitted on 21/10/2020 at 08:20
Published on Care Opinion at 08:20

Dear Nic and Matt

I am sorry to hear that you were injured. I hope that you are now on the mend and beginning to heal.

I am grateful that you have taken the time to leave this lovely feedback for our staff, I am pleased hear that you we treated with kindness and professionalism.

Regards

Dr Chris McKenna

Medical Director NHS Fife

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Response from Yvonne Robson, Senior Charge Nurse, Orthopaedic National Treatment Service, NHS Fife 5 years ago
Yvonne Robson
Senior Charge Nurse, Orthopaedic National Treatment Service,
NHS Fife

Submitted on 21/10/2020 at 08:52
Published on Care Opinion at 10:50

picture of Yvonne Robson

Dear Nic and Matt

I am sorry to hear you have broken a bone, I hope you are recovering well.

Many thanks for taking the time to give such positive feedback. I manage the fracture clinics and will share this with the staff and Lucy and Matt.

Take care and I wish you a speedy recovery.

Best wishes

Yvonne

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