An elderly, frail relative was admitted to level 7 with a UTI. Despite this, for several days it seemed that she was given no water to drink, even though it was requested and promised.
Similar difficulties with being accompanied to the bathroom/accessing a commode resulting in embarrassing and unhygienic episodes.
Communication was very difficult - impossible to get through to the ward by phone and Patient Liaison service was not effective at all.
A very sad and frightening experience for a vulnerable person - it seems that some hospital staff show very little compassion to those in their care.
"Lack of basic care for elderly patient"
About: Royal Victoria Hospital / Urology Royal Victoria Hospital Urology BT12 6BA
Posted by AnnieBun (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Barry Murtagh