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"What a difference a great team makes."

About: University Hospital Ayr / Urology

(as a service user),

Excellent service today at Mr Hollin's clinic. All staff were very friendly and efficient. Mary in day surgery put me at ease and was very reassuring. Louise  was very professional and explained every step of the procedure. All the staff, I can't remember all their names, are a credit to the unit.

Having worked in the NHS myself I know how important and what difference a great team make. 

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Responses

Response from Karen McCormick, Chief Nurse, UHA, University Hospital Ayr, NHS Ayrshire and Arran 3 years ago
Karen McCormick
Chief Nurse, UHA, University Hospital Ayr,
NHS Ayrshire and Arran
Submitted on 05/08/2022 at 08:39
Published on Care Opinion at 10:13


Dear WK1996

Many thanks for your kind words, I'm delighted to hear about your positive experience. Our team in day surgery strive to provide excellent person centred service. I will pass on your thank to all the team involved. I hope you have a speedy recovery.

Kind regards

Karen McCormick

Chief Nurse

UHA

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