Visited Altnagelvin A&E last night after 8pm, was triaged and had bloods done by 9.20pm. Then I waited and waited and waited before asking reception at 0130am how far down the list I was, to find out I was still 17th on the list which of course could become lower depending on what came in between then and my time to be seen.
An elderly person had been sitting alone for nearly 9 hours, had nothing to eat or drink and mentioned they were diabetic which I feel is absolutely appalling. A mother and her son had also been sitting for 9hrs before being called to see a doctor.
Very disappointing wait times, no updates given on waiting, vending machines out of order and no water/tea/coffee offered especially to the vulnerable. Poor showing for the NHS.
"Very disappointing wait times"
About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital Emergency department Londonderry BT47 6SB
Posted by ACCM (as ),
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