Upcoming webinars and workshops - Register your place!

Whether you're just starting out with Care Opinion or you've been using it for years, there's always more to explore! Our training webinars and workshops are designed to help you get the most out of your subscription - from mastering the basics, building on your responding skills to using the platform strategically for quality improvement. 

Our programme is led by our friendly Support Team, organised by theme, and shaped by what you tell us you'd like to learn more about. We’re here to make sure the training is relevant, practical, and tailored to your needs.

👉You can find all the details and register for any of our webinars on our Subscriber Know-How pages.

Here you will also find:

🎥 Our upcoming live webinar programme to register for and join in real time

📼 Recorded sessions to watch back at your convenience

📚 Resources designed to help you feel more confident and informed when using Care Opinion 

▶️ Bite-sized tutorial videos on our most common Care Opinion tasks

🔍 Spotlight: Upcoming Workshop - Advanced Searching & Subscriber Tagging

📅 Monday 15th December 2025 @ 2pm-3.30pm

👉 Register your place!

If you've been subscribed to Care Opinion for a while, you’ll know there are plenty of ways to search for stories - by author, date, tag, service, location, type of care, and many more. But did you know there’s a whole world of advanced searching available too? This workshop is ideal for anyone working on QI projects, research, or detailed reporting. Plus, story tagging is a brilliant way to keep track of posts you might want to revisit later - whether for reporting, identifying areas of concern/improvement, appraisals, or personal revalidation. 

It’s also a game-changer for comms teams! Story tagging makes it easy to keep track of standout pieces for newsletters, social media, or internal updates. If your organisation runs a staff recognition scheme or celebrates star responders, tagging can help you quickly locate the stories with responses that deserve a spotlight.

Whether you're gathering evidence, planning comms, or just want to stay organised, this workshop will help you get the most out of the subscriber tagging feature!

We’ll show you how to:

• Use full text searching to uncover rich insights

• Understand the difference between private, shared, and public tags

• Track story progress and key themes using tags

• Apply subscriber tagging strategically - for responding, reporting, and even aligning with CQC domains

Join Tracy and Emma for an engaging session designed to help you sharpen your skills and learn how to sort stories into key themes that matter to your organisation. Whether you're exploring new strategies or building on what you already know, this is one you won’t want to miss!

👉 Register now for the 15th Dec workshop!

📅 Our upcoming Training programme at a glance...

We’d also love to have you join any of our other upcoming webinars and workshops - A great opportunity to meet the wider support team, build your confidence using Care Opinion, and discover how to make it work best for you!

Webinar/Workshop	Date & Time
Introduction to Care Opinion	Tuesday 11th Nov @11am	Register
Navigating the Site	Wednesday 26th Nov @1pm	Register
Workshop: Writing Impactful Responses	Wednesday 3rd Dec @ 11am	Register
Respond well & demonstrate impact	Thursday 11th Dec @ 2pm	Register
Promoting Care Opinion & how to ask for feedback	Thursday 15th Jan @ 10am	Register
Workshop: Tell your story with help from Bear	Tuesday 20th Jan @ 3pm	Register

Take a moment to explore what’s on offer, register for the sessions that interest you, and let us support you on your Care Opinion journey!