New Menu of Webinars

Get excited the new menu of webinars are now available free of charge to help you and your team embed Care Opinion further into your services. Check out the list below and get booked

New webinar dates launched:

Our ongoing programme of webinars and learning events remains packed with practical sessions, best-practice examples, and community updates - perfect whether you’re getting started, refreshing skills, or reigniting momentum.

📅 Check upcoming dates and register for sessions here!

Alongside our regular webinars, we’re launching a brand new series of Subscriber Chats - shaped by the topics our subscribers most often ask us about. These podcast-style sessions are designed for open conversation, shared learning, and practical ideas you can take straight back to your teams.

🚀 Subscriber Chat: Embedding Care Opinion Organisation-Wide

Learn how teams have successfully moved beyond using Care Opinion to embedding it into everyday culture and improvement work. We’ll share practical tips on building momentum, sustaining engagement, and reaching harder-to-reach services.

📅 Thursday 7th May 2.30pm

👉 Register here!

🌍 Subscriber Chat: Care Opinion in Remote Communities

Join colleagues working in rural, remote, and complex service settings to explore barriers to gathering feedback — from anonymity in close-knit communities to challenges in mental health, justice, children and young people’s services, and digitally excluded groups.

📅 Tuesday 2nd June 2.30pm

👉 Register here!

🗣️ The Human Touch in an AI Age: A Deeper Dive into Care Opinion Responses

This session explores how to keep empathy, authenticity, and trust at the heart of Care Opinion responses, while using AI responsibly to support - not replace - human connection. Featuring our very own James Munro (Director of Research & Development) and one of our senior moderators.

📅 Wednesday 24th June 11am

👉 Register here!

if you need any more information don't hesitate to get in touch with your local Patient client experience team. email tellyourstory@westerntrust.hscni.net or contact Michelle Scott or Lisa King 02871345171 ext. 214486