Webinar recap: How to respond well - the basics

Thank you to everyone who joined us for our most recent webinar - How to respond well - the basics. It was great to see such a wide mix of new responders, experienced staff, and people simply looking to boost their confidence in replying to Care Opinion stories.

If you weren’t able to attend live - or if you’d like to revisit anything we covered - you can find the recording and slides from the session below:

👉 Slides: Responding webinar slides - Feb 2026.pdf

If you’d like to keep building your confidence in responding, we’ve got a couple of great next steps for you.

🎥 Catch up on the workshop recording if you'd like to take a deeper dive into responding - this is a great place to start! 

💬 Join our upcoming subscriber chat on responding - it’s a relaxed, friendly space where you can hear how others approach replies, share ideas, and ask questions together. We'll have a special focus on the human voice and use of AI. Everyone’s welcome! Check out the details and register here.

We hope you enjoy putting the responding framework into practice, and found the examples we highlighted helpful in drafting your own responses. Thank you again for taking part, we hope to see you at the next webinar!

Other helpful resources:

🔗More responding help

🔗Check out our upcoming webinars and tailored support for subscribers.