How long does moderation take?

Error

Error updating site page. We've logged the issue, please try again later.

Before your story appears on Care Opinion, we have to moderate it.

We are a small team and usually, we don't moderate at night-time or at weekends. So you might have to wait before we can moderate your story.

How long might I wait?

We read each story carefully and you can expect to wait 3 to 4 days before your story will be published. Occasionally, you might have to wait longer than this before we publish your story. 

What might cause a longer time to publication?

Sometimes it may be a few days before we can publish a story. There are various reasons this could happen. For example:

  • A very long or complex story can take a lot of time and energy to moderate
  • We might need to contact you to clarify your story or to make sure we link it to the right service(s)
  • Your story might raise legal issues which we need some advice about
  • If your story is about a private sector provider, we might need to wait for a decision from the provider
  • If your story is very critical of health and social care services, we may share your story with them before publication to help you receive a helpful and timely reply. If we do this we will not share your personal details. 

What should I do if I am concerned my story is not yet published?

Occasionally we do make a mistake. So if you have been waiting over 10 days for your story to be moderated, without hearing from us, it might be a good idea to contact us to check what is happening.

;