Care Opinion

Patient-centred care at its finest!

Posted By Browne726

"Patient-centred care at its finest!"

About: Omagh Primary Care Complex / Speech and Language Therapy

(as a parent/guardian),

My daughter recently completed a course of speech and language therapy with Sinead in OHPCC.

From the minute we met Sinead she was amazing and this continued throughout. She kept my daughter engaged all whilst remaining so patient, caring and professional.

She took the time to explain the plan and aims of each session and was happy to answer our questions, as well as tailoring each session to my daughter’s interests .

Thank you, we are beyond grateful for all your hard work and help. Patient-centred care at its finest!

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Responses

Response from Mary Coulter, Speech & Language Therapy Team Leader, Gransha, WHSCT 13 months ago
Mary Coulter
Speech & Language Therapy Team Leader, Gransha,
WHSCT

Submitted on 20/10/2023 at 12:42
Published on Care Opinion at 12:42

Hello Browne726

My name is Mary Coulter and I am the Team Lead for Children's Speech & Language Therapy in the Western Health & Social Care Trust.

Thank you for taking the time to complete Care Opinion feedback on your daughter's recent Speech & Language Therapy appointments. We really do value your feedback.

I am delighted that you both had a positive experience and that Sinead helped your daughter engage in the sessions. It was great that Sinead was able to explain the session aims to you as we value all the work that parents do to support their children's speech and language outside of the sessions.

I will pass on your kind words to Sinead and all the team in Omagh, as they will be so delighted to hear your comments.

Kind regards

Mary Coulter

Team Lead Speech & Language Therapy, Western Trust

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