"Overall amazing support and help"

About: Causeway Hospital / Gynaecology Women, Children and Family Services / Sexual and Reproductive Health

(as the patient),

I was first asked to fill out a form to help me get the right help.

The nice receptionist got me sorted out then I was off to see the next person who was also so polite and kind he helped me get what I needed and then I went for blood tests.

I got lightheaded over due to not eating or drinking before (my own fault). They helped me big time by getting me a drink and food and then let me go on my way.

Overall amazing support and help. They helped me feel comfortable when I stared feeling nauseous.

Thanks to the amazing team at Coleraine Sexual Health Clinic for all their help. They were amazing!

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Responses

Response from Jolene Murphy, Northern Health and Social Care Trust 5 months ago
Jolene Murphy
Northern Health and Social Care Trust
Submitted on 14/06/2024 at 12:27
Published on Care Opinion at 12:29


Hi Resolve

My name is Jolene Murphy Lead Nurse For Sexual Health, thank you for taking time to write a review on your experience. Our staff work very hard to make each service users journey a positive one from start to finish. From experience I know getting blood taken can be daunting and I am very proud of how my staff have made you feel at your appointment. I will pass on your kind compliments to all the staff

Best wishes

Jolene

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