"Wonderful Phlebotomy Team"

About: Royal Surrey County Hospital

Despite being incredibly busy on Monday 2 September, the team of 3 phlebotomists were so kind to my daughter who suffered from low blood pressure and low oxygen levels following her blood test. Everyone was friendly and patient (especially considering the clinic was overwhelmed and staff were stressed) - arranging transfer to A&E and making sure there was a hypo kit available (my daughter has Type 1 diabetes). Must also mention the lovely staff in Paediatric A&E who were thorough, good humoured and speedy! Thank you to everyone.

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Responses

Response from Royal Surrey County Hospital 2 months ago
Royal Surrey County Hospital
Submitted on 10/09/2024 at 16:37
Published on nhs.uk at 16:37


Thank you very much for letting us know about the care your daughter received in the phlebotomy clinic and in the Paediatric A&E department. We have shared your appreciation and kind words with the teams and wish you and your daughter all the very best.

With kind regards from the Patient Experience Team

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