"Induction process"

Was admitted to ward 48 for induction at 9pm. I’m a qualified nurse and fully understand how busy wards are/can be. 

I was informed they were busy at that moment but would get to me soon. I was waiting over 2 hours without someone checking on me, not providing me with water (or the information on where to access it after) or where the toilets were. 

I was taken into a bed space and settled and discussed with midwife what induction route I wanted to go down. I was informed by the midwife that they were far too busy to start my induction so it will be at 6am tomorrow. I fully appreciate the business of the department but just felt I was a nuisance from that specific midwife and unsure why I was even admitted at that time if the induction wasn’t going to be started until 6am the next day. 

I understood what was involved with the pessary for induction, however at times I was waiting over 2 hours for pain relief to which eventually my partner had to go and ask for me. When I was given analgesia the midwife looking after me explained they didn't know who I told but they were not aware of me requiring analgesia. 

Many of the staff who I met never introduced themselves either, however I understand how busy it can become for things like that to be forgotten.

I eventually went down to the labour ward and would like to thank midwives Katie and Sara and students Laura and Mia. My induction was amazing for both me and my partner and felt so well looked after. Both student midwives will make amazing qualified midwives! I also want to thank the anaesthetic team, the anaesthetist (so sorry I am unable to remember who) and his consultant Victor and anaesthetic assistant who I believe was called George (although unsure if this is correct) who put my epidural in despite a few attempts being required. Everyone was so patient and cared for me so well. 

I then moved up to ward 50 and I have been well looked after up here, however my daughter didn’t receive her doctor check within 24 hours, which I was informed was required. 

Again I fully understand the business and pressures of the NHS, working in it myself, however I do believe my induction process could have been a lot better and smoother.