Care Opinion

A happy customer

Posted By suddabmp01

"A happy customer"

About: Causeway Hospital / Accident & Emergency Causeway Hospital / X-Ray Department

(as a parent/guardian),

My daughter recently attended the emergency department at Causeway Hospital for a suspected foot injury.

We were seen almost immediately by Finbarr and Kerri. They showed great patience and care for my daughter and sent her for x-ray where Louise performed the x-rays and was again excellent with her. 

Seen again really quickly by the Nurse practitioners and discharged with a teddy and a happy customer. Thank you

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Responses

Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT 2 weeks ago
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 29/10/2024 at 13:48
Published on Care Opinion at 13:48

Hello suddabmp01

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for CAU ED. I am sorry to hear that your daughter recently sustained an injury and had to avail of our services. I am delighted to hear that you both had a positive experience whilst in the dept.

I will ensure that this positive feedback is shared with all staff in the dept, particularly the staff you have kindly named. Thank you for taking the time to leave this positive feedback, particularly at a time when your daughter has been unwell. I hope she has a speedy recovery.

Yours Sincerely

Victoria McCrory

ACSM CAU ED

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