"Great nursing care"

About: General practices in Ayrshire & Arran

(as a service user),

I just wanted to take the time to thank the nursing staff of Dalblair Medical Practice. For 13 weeks I attend two days a week and had great care and attention from Jacqui the practice nurse. Her thoroughness to source appropriate dressings was very much appreciated. She also arranged the weekly appointments while I was in the practice which made a great difference. It has now healed up and I am indebted to her for her excellent person centred care.

Staff attitude

Staff attitude


Staff skills

Staff skills


Appointments

Appointments

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Responses

Response from Danielle McNaught, Business Manager, Primary and Urgent Care, NHS Ayrshire & Arran last week
Danielle McNaught
Business Manager, Primary and Urgent Care,
NHS Ayrshire & Arran
Submitted on 05/11/2024 at 16:44
Published on Care Opinion at 16:44


Dear shuddergk86

Thank you very much for taking the time to share your feedback with us via Care Opinion. I am so pleased to hear that you received such great care and attention from the nursing staff at Dalblair Medical Practice.

Our staff really appreciate receiving feedback and it would be my pleasure to share your lovely words with the team at Dalblair, in particular with the Practice Nurse, Jacqui. This is a great example of the person centred care we strive to achieve.

Thank you once again for your positive feedback. Please accept my best wishes for your continued recovery.

Kind regards

Danielle

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