"What an amazing service"

About: South Eastern Health & Social Care Trust / Hand Therapy and Plastics Team The Ulster Hospital / Emergency Department The Ulster Hospital / Plastic Trauma Clinic

(as a relative),

My husband had an unfortunate accident with a circular saw where he almost cut his right little finger off

We attended UHD ED and received an excellent service from the triage sister, Consultants and everyone involved in the immediate care of patching his finger up before attending the Plastics trauma clinic the next day.

The service that we received there was amazing he was seen and assessed and advised that he would need to have reconstructive surgery for the bone tendon and nerve this was fine that afternoon, what an amazing service. 

We then attended the hand therapy clinic where he received further excellent care from both the physio and Consultant OT hand therapist and team. 

We can not express enough the excellent care in our journey since this traumatic incident 

Thank you to all involved in the Ulster Hospital we could not have received better care from all 

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Responses

Response from Janet Fletcher, Advanced Practitioner Occupational Therapist, South Eastern HSC Trust 2 days ago
Janet Fletcher
Advanced Practitioner Occupational Therapist,
South Eastern HSC Trust
Submitted on 15/11/2024 at 15:12
Published on Care Opinion at 15:14


Dear Claire,

Thank you very much for expressing your gratitude and positive experience with us. Hand injuries can be devastating and it is our privilege and passion to support and guide our patients to attain the best outcome possible.

On behalf of the Plastics Hand Therapy Team, I would like to wish your husband all the very best in his recovery.

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