From the moment I received the phone call from the Secretary about the date of my minor surgery everything was so professional and patient-focused.
The office staff, cleaners, surgeon, anaesthetist, nurses, students were just amazing and made you feel welcome.
They listened to you and made you feel at ease. The unit itself was bright clean and well equipped. Every little detail of your stay had been thought of.
One of the nicest touches was the glass of cold water waiting for you at your bedside. Their work ethic should be rolled out across the NHS
"Everything was so professional and patient-focused"
About: Queen Margaret Hospital / Day Surgery Queen Margaret Hospital Day Surgery KY12 0SU
Posted by Polaris (as ),
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