"Waiting time too long for 5minutes feedback"

About: Heartlands Hospital

Took my husband for an ultrasouns scan (9/11/24 ) at 10:30 am at Birmingham Heartlands Hospital. After scan proceed to SAU Ward 5 at 12noon. Waited 4hours 50 minutess for 5minutes feedback about my husband ultrasounds scan results. Had to asked 4 times before being seen. After feedback waited another 1 hour 30 minutes for pain killer prescription to be issued. Asked twice when will it be ready. Did not leave hospital at 6:30 pm. 11/11/24, Chemist was unable to issue pain killer as address wasn't written on prescription. What a nightmare!

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