Care Opinion

Can't get an appointment

Posted By Chae

"Can't get an appointment"

About: Dundee Dental Hospital / Dental Services

(as the patient),

After cancelling an appointment due to an emergency with one of my children, my care from Dundee Dental Hospital has since stopped with no letters or information given from them. It has been a year and I still can't get an appointment and have been left with half finished dental care and broken teeth that were meant to be fixed. 

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Responses

Response from Wendy Roud, Hospital Operations Manager, Dundee Dental Hospital, NHS Tayside last week
Wendy Roud
Hospital Operations Manager, Dundee Dental Hospital,
NHS Tayside

Manage operational issues

Submitted on 03/01/2025 at 12:37
Published on Care Opinion at 12:37

picture of Wendy Roud

Good morning many thanks for posting your feedback via Care Opinion. I am sorry you appear to be experiencing problems arranging a further appointment to have your treatment completed. I appreciate that this is less than satisfactory. In order for me to be able to manage this for you I would be grateful if you could contact me on either 01382740984 or by email on wendy.roud@nhs.scot and I would be happy to facilitate provision of a further appointment for you.

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