"Outpatients appointment at Orthopaedics"

About: Victoria Hospital / Trauma & orthopaedics

(as the patient),

Last week I had an outpatient appointment at Orthopaedics. I felt a bit nervous as this was the first time I had been in the hospital since before lockdown. I needn’t have worried as it all went like clockwork. I was met at the door and was asked Covid related questions. I booked  in and was directed to the designated area. I was seen very quickly by a very pleasant young registrar ( at my age the Doctors all look young) who introduced himself.

He examined me and sent me for some xrays of my knees. Again the X-ray dept were very efficient and friendly. When I returned the Dr ( Nick) went over the results with me and told me what my options were. He subsequently gave me a cortisone injection into the most painful knee. He explained everything fully and saw me out the door where the Orthotist who’s care I am under spotted me and came over to ask how I was.

There was plenty of Covid advice available and hand gel at various spots throughout the hospital. I left Victoria Hospital very much reassured that they had everything under control. Thank you all. 

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Responses

Response from Yvonne Robson, Senior Charge Nurse, Orthopaedic National Treatment Service, NHS Fife 4 years ago
Yvonne Robson
Senior Charge Nurse, Orthopaedic National Treatment Service,
NHS Fife
Submitted on 24/09/2020 at 12:58
Published on Care Opinion at 18:05


picture of Yvonne Robson

Hi Granny

Thank you for taking the time to write about your experience.

Many thanks for your very positive feedback. I am so glad to hear you had such a pleasant experience and felt reassured and safe at all times during your visit as I fully appreciate anxiety around coming into hospital during these times of uncertainty.

I will pass on your thanks to all those mentioned.

I hope you are well and have had some relief from your injection.

Best wishes

Yvonne

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