"Breast clinic pathway"

Waiting time

Appointments

Staff attitude

Doctor

Being given time

Nurses

Other staff

I discovered what I thought were lumps on my breast. I contacted the GP Surgery and within a day I had had a telephone consultation with the GP and then asked to come in the next day. Following an examination I was referred to the Breast Surgery Clinic at Ayrshire Central Hospital. The outpatient appointment letter arrived within 4 weeks and I had the appointment a month later. On arrival at the breast clinic I was made to feel very welcome and quickly seen by the Consultant who examined me and sent me for a mammogram. The radiographers were excellent and extremely efficient and explained everything that was going to happen. Within 2 hours I had been thoroughly examined and informed that there was nothing to worry about. What a great service.