Care Opinion

Outpatients appointment

Posted By Sausagedoglady

"Outpatients appointment"

About: Lincoln County Hospital / Cardiology

(as a service user),

Arrived at time stated in the letter. Was told there was no 24-hour ECG machine and my appointment had been cancelled. 

No phone call or voicemail, text or email. 

Was told to come back on the Saturday - this appointment was smooth and no problems experienced 

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Responses

Response from Patient Experience Administrator, United Lincolnshire Teaching Hospitals NHS Trust 10 months ago
United Lincolnshire Teaching Hospitals NHS Trust

Submitted on 20/02/2024 at 09:32
Published on Care Opinion at 09:32

Dear Sausagedoglady

Thank you for providing feedback following your experience at Lincoln hospital and we

apologise for the cancellation of your appointment. To investigate this matter further please contact Gill Wilson - Support Manager Stroke & Cardiac Physiology Trustwide Gill.Wilson@ulh.nhs.uk or Tel: 01205 445265, or alternatively PALS (Patient Advisory Liaison Service ) Pals@ulh.nhs.uk or Tel: 01522 707071

Regards

Patient Experience

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